Businesses: Overcome Your Personality Disorder

Guest Post today by Jeremy Secrest

“Wah, wah, wah.” – all the grownups in the Charlie Brown shows.

Is that what your potential customers are hearing when you talk? Are they not connecting with your message?

Maybe your personality (or lack of one) is getting in the way.

Personality can seem like a fluffy term for business. It can come across like a trust fall or some of the more odd team-building exercises.

Yet, your customer has a personality.

And so do you.


Your customer is a person. And so are you.

And unless you’re selling to robots, people connect with people.

People who need people.


People have personalities.


Discovering and defining your brand’s personality is key to understanding how to best connect with your customer.

Not in a smarmy, leisure suit kind of way.

In a people kind of way.

The way you communicate through your emails, sales messages, advertising and social media needs to match who you are. It needs to resonate.

Just like a bookish introvert looks awkward trying to be the life of the party (so I’ve heard), you’ll look awkward if your messaging doesn’t fit who you are. Or sounds like a robot.

You’re not talking with robots.

You’re talking with people who have a desire that you’re working to help them achieve.

To connect with them, the way you communicate needs to be really clear. Which helps them understand how you can help them find what they’re looking for.

Personality helps clarify your message and connect the dots to connecting with your customers.BrandTellShare_Square

How do you discover your brand’s personality?

Check out #brandtellshare, a workshop on messaging, media and marketing April 12 with Dana Nelson, Damon Hancock, and Erin Bemis at Fat Head Media. One day. $99. Learn more and register at

Not ready for that, but still want to learn more? Get a free branding starter guide at

Jeremy Secrest is Director of Marketing & Development at the Evansville Christian Life Center and founder of



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